Question 1

Where do I park?

Accepted Answer

There is a small lot with direct access to the building. There is also street parking available (no permit required). If there is a temporary parking restriction the day of your appointment (such as snow emergency or street sweeping) I will let you know and offer alternative parking options.

Question 2

What types of payment do you accept?

Accepted Answer

Card payments are accepted and processed via Square by tap, chip, or swipe method. Cash is accepted, however I do not keep cash on hand to make change. Personal money sharing apps such as Venmo, Cashapp, and Zelle are not accepted.

Question 3

What is your cancellation policy?

Accepted Answer

In order to continue providing the best possible scheduling options to all guests, a 48 hour notice is required should you need to cancel or reschedule your reserved time.

Should you cancel your reserved appointment with less than 48 hours notice, a $40 per hour reserved fee does apply and will be due before a new appointment time can be reserved. This fee will also be applied to no call/no show appointments.

If you arrive for your appointment more than 15 minutes late, your appointment will need to be rescheduled. Sometimes, depending on the services scheduled, a portion of the service could be skipped in order to stay within scheduled timing. This isn't always the case, and I reserve the right to assess each late arrival on a case by case basis.

Click below for full list of policies.

Question 4

What should I wear to my appointment?

Accepted Answer

Wear whatever you're most comfortable in. Some color sessions can be a few hours, and it's easiest to relax and unwind if you're comfy. I also have salon robes you can change into if you need to.

Question 5

What if I don't color my hair? Do you do cuts and styles without color?

Accepted Answer

I do indeed welcome those who are looking for haircutting and styling services without color. Although I love to create low-maintenance looks that suit your lifestyle, involving a variety of coloring techniques, if now is not the right time to color for you, I'd still love to welcome you on as a guest. In some cases, after completing the Consultation Discovery form (required of all new guests), if I feel you'd be best suited with a specialist outside of my expertise, I may refer you to someone local who can best care for your needs. Examples would be if you're looking for a chemical straightening,  permanent wave service, or hair extensions.

Question 6

I'm short on time! Can you accommodate a shorter appointment?

Accepted Answer

My Sessions tend to be longer than other service providers as they are all-inclusive and I take pride in providing you with a truly unique experience. But I totally get it! Some seasons of life are so busy and it's tough to carve out time for yourself. Because I understand that everyone has a different time budget, I offer Mini Sessions. Shorter maintenance sessions to keep your look fresh.

Mini Sessions are for established guests only, meaning you must see me for a Full Session first. At your first session we'll create a maintenance plan that fits with your lifestyle and schedule needs, which could include Mini Sessions.