Frequently Asked Questions
There is a small lot with direct access to the building. There is also street parking available (no permit required). If there is a temporary parking restriction the day of your appointment (such as snow emergency or street sweeping) I will let you know and offer alternative parking options.
Card payments are accepted and processed via Square by tap, chip, or swipe method. Cash is accepted, however I do not keep cash on hand to make change. Personal money sharing apps such as Venmo, Cashapp, and Zelle are not accepted.
In order to continue providing the best possible scheduling options to all guests, a 48 hour notice is required should you need to cancel or reschedule your reserved time.
Should you cancel your reserved appointment with less than 48 hours notice, a $40 per hour reserved fee does apply and will be due before a new appointment time can be reserved. This fee will also be applied to no call/no show appointments.
If you arrive for your appointment more than 15 minutes late, your appointment will need to be rescheduled. Sometimes, depending on the services scheduled, a portion of the service could be skipped in order to stay within scheduled timing. This isn't always the case, and I reserve the right to assess each late arrival on a case by case basis.
Click below for full list of policies.
Wear whatever you're most comfortable in. Some color sessions can be a few hours, and it's easiest to relax and unwind if you're comfy. I also have salon robes you can change into if you need to.
I do indeed welcome those who are looking for haircutting and styling services without color. Although I love to create low-maintenance looks that suit your lifestyle, involving a variety of coloring techniques, if now is not the right time to color for you, I'd still love to welcome you on as a guest. In some cases, after completing the Consultation Discovery form (required of all new guests), if I feel you'd be best suited with a specialist outside of my expertise, I may refer you to someone local who can best care for your needs. Examples would be if you're looking for a chemical straightening, permanent wave service, or hair extensions.
My Sessions tend to be longer than other service providers as they are all-inclusive and I take pride in providing you with a truly unique experience. But I totally get it! Some seasons of life are so busy and it's tough to carve out time for yourself. Because I understand that everyone has a different time budget, I offer Mini Sessions. Shorter maintenance sessions to keep your look fresh.
Mini Sessions are for established guests only, meaning you must see me for a Full Session first. At your first session we'll create a maintenance plan that fits with your lifestyle and schedule needs, which could include Mini Sessions.
